8tube Data Protection Privacy Policy
We are committed to protecting the privacy and security of all 8tube users' personal information in Malaysia. This policy explains how data is collected, used and protected, as well as your rights as a user of our platform.
Information We Collect
8tube collects various types of information when you use our platform in order to deliver the best service and comply with regulatory requirements.
- Account Information: Your name, email address, phone number, bank account number and identity verification documents provided during registration and account verification.
- Device & Browser Information: IP address, browser type, operating system and approximate location, used to ensure security and an optimal user experience.
- Payment & Transaction Information (MYR): Deposit and withdrawal details, including payment methods used such as FPX and eWallet, for payment processing and financial audit purposes.
- Cookies & Tracking Technologies: Cookies are used to store user preferences and identify your session, enabling smoother navigation across the platform.
- Usage Data: Data relating to betting activity, app usage, clicks and logins, used for performance analysis and platform improvement.
How We Use Your Information
Your information is used for the following key purposes:
- Providing & Managing Your Account: Ensuring your account is verified and functioning properly.
- Processing Financial Transactions: Processing deposits, withdrawals and payments accurately and securely.
- Complying with Legal & Regulatory Requirements: Ensuring our compliance with financial regulations, anti-money laundering requirements and data security obligations.
- Improving User Experience: Data analytics are used to improve the platform and deliver relevant promotions.
- Customer Support: Helping you resolve issues and answering your enquiries efficiently.
Cookies & Tracking Technologies
8tube uses cookies and other tracking technologies to enhance site functionality and the overall user experience:
- Session Cookies: Storing login status and user preferences.
- Analytics Cookies: Collecting aggregated data on how users interact with the site for improvement purposes.
- Third-Party Cookies: Used for targeted advertising and social media integration, in compliance with applicable laws and our privacy policy.
If you wish to manage your cookies, you can adjust your browser settings — however, this may affect your experience on the platform.
Data Storage & Security
We implement technical and organisational security measures to protect your personal information against unauthorised access, loss, destruction or falsification. These include SSL encryption, firewalls, multi-layered authentication systems and continuous security monitoring.
Your data is stored on secure servers located in data centres that meet industry standards. We retain this data for as long as necessary for service purposes and in accordance with applicable laws in Malaysia.
User Rights Over Personal Data
You have the right to access, correct, update and delete the personal information we hold about you, subject to applicable legal requirements. To exercise these rights, please contact our customer support team.
We will respond to your request within a reasonable timeframe and in compliance with data protection requirements in Malaysia.
Changes to the Privacy Policy
8tube may update this Privacy Policy from time to time to comply with new regulations or to improve our practices. Any changes will be reflected on this page with the latest update date. We recommend that users review this policy periodically.
Should there be any significant changes that affect users, an announcement will be made via in-platform notifications or registered email.
How to Contact Us
For any enquiries regarding the Privacy Policy or the handling of personal data on the 8tube platform, please reach out to us at the following customer support email:
We are committed to full transparency and cooperation in accordance with this privacy policy and the laws applicable in Malaysia.
Start Your 8tube Experience
By using our services, you agree to abide by the policies and terms outlined herein. Learn more or start betting by registering an account today.